USER GUIDE – CRATE HANDLING & CARE
Box n' Crate Hire
TERMS AND CONDITIONS OF HIRE
DEFINITIONS
The complete contract is the document that sets out these terms and conditions and the tax invoice stating all other details relevant to a particular agreement and is hereinafter referred to as the 'Contract'. The hired item(s) are those stated in the relevant hire contract and are referred to as "Equipment". The "Hirer" is the person, firm, company or corporation hiring equipment from the supplier. The "Supplier" is Box n' Crate Hire. The parties to the contract are the Supplier of the Equipment and the Hirer named in the Contract. The contract shall be governed by and construed in accordance with the laws of Australia. If any provision of these terms and conditions shall be invalid, void or illegal the validity, existence, legality and enforceability of the remaining provisions shall not be affected.
OWNERSHIP/ASSIGNMENT
Equipment is - and shall at all times remain - the sole, exclusive property of the Supplier. Neither this contract nor Equipment can be assigned, transferred, offered for sale, sold or in any way encumbered by the Hirer without written consent of the Supplier.
HIRE CHARGES & TERMS - PAYMENT & BOND
The Hirer will pay the charges stated in the contract/tax invoice. Hire charges will be billed on a weekly basis - only hire extensions shall be charged on a daily basis. All days are chargeable including Saturday, Sunday, Public Holidays etc. Hire charges will commence from the date the Equipment is collected by the Hirer from the Suppliers premises or delivered to the Hirer by the Supplier and will continue until either: a) the return of the Equipment to the Suppliers premises at the date stated in the contract, b) the collection of the equipment by the Supplier from the Hirers premises at the date stated in the contract or c) compensation has been made for the loss or non-return of the Equipment. Payment is due upon order confirmation or at delivery of Equipment, whichever method the hirer elects, and will be made by cash, cheque, credit card, direct deposit or any other method agreed to between the hirer and the supplier. NOTE: regardless of payment method, the Hirer is required to provide a valid credit card and will either be asked (a) to sign a blank credit card slip as a bond or (b) to submit credit card details (number/name/expiry date) online, in writing or over the phone, authorizing the Supplier to charge their credit card to recoup costs incurred to: (a) repair Equipment damaged while under the control of the hirer, (b) replace Equipment damaged beyond repair/is destroyed while under the control of the hirer, (c) replace Equipment lost or not returned by the hirer or d) to recover any unpaid/outstanding hire charges. The credit card imprint will be released on the date the Equipment is returned to/or collected by the Supplier in a clean, intact and serviceable condition. Dishonoured Cheques: A $15 administration fee will apply to a dishonoured cheque. Both hire fees and administration fee shall be charged to the Hirers credit card if a cheque is returned.
HIRE EXTENSIONS
It is the responsibility of the Hirer to inform the supplier about an extension of the previously agreed to and paid for hire period. The Supplier must be notified of a hire extension in writing or over the phone before the agreed hire period stated in the contract has expired. Hire term extension/late return fees commence from the day after the agreed/paid for period has expired and will continue until the equipment is returned by the client. These fees will be charged at $ 0.30 per crate/per day, $ 1.00 per Blanket/per day, $ 2.00 per day per Trolley (Light Duty), Dolly & Plasma Screen Cover and $ 3.00 per Trolley (Heavy Duty)/per day. Payment is required at time of notification.
DELIVERY/COLLECTION CHARGES & TERMS
At the Suppliers sole discretion the costs of delivery and collection of Equipment are included in the hire charge or are in addition to the hire charge and shall be stated in the hire contract/invoice. The Hirer shall make all arrangements necessary to take delivery of the Equipment or release Equipment for collection whenever it is tendered for delivery/collection. In the event the Hirer is unable to take delivery of Equipment/release Equipment for collection as arranged, the Supplier shall be entitled to charge a reasonable fee for redelivery/recollection. Delivery of Equipment to a third party nominated by the Hirer is deemed to be delivery to the Hirer for the purpose of this agreement. The failure of the Supplier to deliver/collect Equipment shall not entitle either party to treat this contract as repudiated. The Supplier won't be liable for any loss or damage whatever due to failure by the Supplier to deliver or collect the Equipment promptly or at all.
HIRERS LIABILITIES & RESPONSIBILITIES
Promptly upon the arrival of Equipment at the Hirers premises, the Hirer shall carefully inspect the Equipment to determine whether the correct quantity of items has been delivered and if any Equipment has been damaged during delivery. In the event of any such occurrence, the Hirer will immediately inform the Supplier and a missing item or replacement will be provided. If the Hirer fails to notify the Supplier of any damages within one business day of the receipt of the Equipment, then the Hirer shall be deemed to have accepted the Equipment as being in acceptable operating condition and of correct quantity. The Hirer will use the Equipment strictly in full compliance with the Suppliers USER GUIDE as part of this contract. Proper care, handling and maintenance of the Equipment during its use will be the sole responsibility of the Hirer. The Hirer shall use the Equipment solely in his own move and shall not permit the Equipment or part thereof to be used by a third party for any kind of use. No alteration of any kind - including repairs- to the Equipment can be made without the prior written consent of the Supplier. Equipment has to be returned to/collected by the Supplier complete, with all parts and accessories clean and in good order as delivered, fair wear and tear accepted. Crates in particular have to be empty, clean, dry and free of rubbish with labels removed. Equipment, which is returned in a condition requiring cleaning/repairs or replacement due to excessive wear and tear or mishandling, will be cleaned, repaired or replaced at the expense of the Hirer. The Hirer shall indemnify and hold the Supplier harmless from any liability whatsoever resulting from the Hirers use of the Equipment.
RISK
All risk for the Equipment passes to the Hirer at the time of delivery. The Hirer accepts full responsibility for and shall keep the Supplier indemnified against all liability in respect of all actions, proceedings, claims, damages, costs and expenses in respect of any injury to persons or damage to property arising out of the use of the Equipment during the hire period however arising and whether or not arising from any negligence, failure or omission of the Hirer or any other persons. The Hirer accepts full responsibility for the safekeeping of the Equipment and indemnifies the Supplier for all loss, theft or damage to the Equipment however caused. Insurance of all hired Equipment is the responsibility of the Hirer.
WARRANTY
The Supplier warrants that Equipment is in a clean and satisfactory operating condition at the time of delivery by /or pick up from the Supplier. No warranty whatsoever is provided in respect of the Equipments fitness for any particular use. The Supplier is not responsible for the Hirers methods of equipment operation, handling or the results obtained. The Hirer shall indemnify and hold harmless the Supplier in respect of all claims arising out of use of the Equipment.
DEFAULT & REMEDIES/TERMINATION
The Hirer shall be deemed to have breeched this contract if the Hirer: a) defaults in any payment as set out in the contract or b) defaults in any of the terms and conditions set out in the contract or c) becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors. If such default remains uncorrected for five (5) business days after written notice hereof from the Supplier to the Hirer, The Supplier may declare any unpaid hire fees immediately due and payable and/or may terminate any of its obligations under the terms and conditions. In the event of such termination the Supplier or the Suppliers nominee may enter the premises where the Equipment is held and remove the same. All costs and expenses to recover Equipment and/or hire fees, including legal fees incurred in execution of this section, shall be paid by the Hirer. The Supplier will not be liable to the Hirer for any loss or damage the Hirer suffers because the Supplier has exercised its rights under this clause.
USER GUIDE
CRATES HANDLING & CARE
Please take the time to read and comply with these guidelines.
HANDLING
NEVER rest crates on their sides or up-side down
NEVER sit or stand on lids
NEVER fill crates with dangerous, hazardous goods or liquids e.g. acids, solvents, paints, oils or fuels
NEVER write on crates - please use labels supplied
NEVER force lids closed, make sure teeth interlock and fold them down gently
LOADING CAPACITY
Both, regular and large size crates are rated to hold up to 35 kg. Occupational Health & Safety regulations recommend 25 kg.
Spread loads evenly - place heavy items mainly in smaller crates and top-up with lighter items!
Please don't overfill crates - lids should close easily and must never be forced down.
STORAGE
Avoid storing crates in uncovered/unprotected areas outside or in direct sunlight for prolonged periods of time.
STACKING & NESTING
Full crates: stack maximum 4 high
Empty crates: open lids and carefully nest into each other - up to 15 high
Never nest small crates into big crates as this will cause damage to lids
LABELS
Place labels only on designated, textured areas - this will assist you to remove them easily!
Large crate: textured areas all around crate as well as on lid
Regular crate: textured area only on lid
RETURN OF CRATES
PLEASE, return crates in the same condition you received them!
Before returning crates please make sure that:
- all labels are removed
- crates are dry, empty and clean = free of stains, smears, liquids or rubbish
NOTE: A fee of $0.50 per crate will be applied, should wet cleaning/scrubbing be necessary!
